What is Concierge Advocacy?
Concierge advocacy is a unique service that aims to bridge the gap in senior care by acting as a liaison between clients, caregivers, and families, with the ultimate goal of improving the quality of life for those we serve.
Concierge advocacy can be likened to having a travel agent plan your vacation. Instead of spending hours researching and booking flights, accommodations, and activities, a travel agent takes care of all the details and ensures a seamless and enjoyable travel experience. Likewise, concierge advocacy takes care of the logistical aspects of senior care, coordinating services, scheduling visits, and ensuring all needs are met, allowing families to focus on spending quality
time with their loved ones.
In essence, concierge advocacy is like having a personal assistant. Just as a personal assistant helps manage tasks, appointments, and priorities, concierge advocacy assists in managing the complexities of senior care, acting as a trusted partner and advocate to ensure the best possible outcomes for seniors and their families.
- Do you worry about the well-being of your loved one when you're not able to visit
- Are you unable to see your loved one in person as often as you'd like due to
- Perhaps your loved one lives alone, and you're concerned about their ability to
cope in the long term?
- Maybe they reside in their own home with regular assistance, but you're unsure if
all their needs are being met.
In these situations, a Concierge Advocate can bring peace of mind and make a tangible difference in the well-being of your loved one.
How does Concierge Advocacy work?
It all begins with a free consultation. We take the time to understand your needs, create a personalized care plan, and initiate scheduled visits where our focus is on building a strong relationship and fostering companionship.
For your loved one, these visits become a regular event they can look forward to. It's a time to engage in their favorite activities, share stories, and develop a meaningful connection with a new friend.
During these visits, our trained Concierge Advocates use their expertise to observe and identify both obvious and subtle cues that guide the level of care needed. This may involve reviewing medication and activity logs, as well as engaging in discussions with caregivers to understand any changes in mood. At the end of each visit, our Concierge Advocates provide a written report and reach out via phone if any concerns arise. Additionally, we schedule a monthly video call to review findings, discuss progress, and update the care plan for the following month.
Why choose Concierge Advocacy?
With a little extra support, seniors living independently can often do so for a longer period and enjoy a more fulfilling life. For those in assisted living facilities, where the staff-to-client ratio is typically 10 to 1, providing personalized care can be challenging. Watching a loved one age can be a difficult situation for anyone, and having some help can make a world of difference.
Wouldn't it be nice to have some help?
Here are some ways in which Concierge Advocates can assist:
Our caregivers offer emotional support and socialization, which not only keeps the brain sharp but also reduces the risk of developing dementia and Alzheimer's disease. According to the Centers for Disease Control and Prevention (CDC), studies have demonstrated that social isolation was associated with about a 50 percent increased risk of dementia. It was also associated with a 29 percent increased risk of heart disease and 32 percent increased risk of stroke. The CDC reports that “loneliness among heart failure patients was associated with a nearly four times increased risk of death, 68 percent increased risk of hospitalization, and 57 percent increased risk of emergency department visits.”
Home, Health, and Safety Assessments
The National Institute on Aging (NIA) reports that planning ahead to age in place is difficult because you never know how your needs might change. Our experts can conduct initial assessments to ensure emergency measures are in place and make recommendations for modifications to enhance safety, such as installing grab bars or removing tripping hazards. We also offer annual assessments to reassess your specific needs and ensure your home remains a secure place for you to age in place.
The American Geriatrics Society (AGS) suggests that there are certain medications that may be inappropriate for older adults to take. This means knowing which medications should be avoided or used sparingly with caution. Whenever you or an older adult is prescribed a new medication, ask why it’s being prescribed and if it is an appropriate medication for your age and condition, according to HealthinAging.org.
Managing medications can be challenging for seniors. Our caregivers can assist with medication management, including proper disposal, preparation of medication sets, reminders, and monitoring for desired outcomes. We can educate and inform seniors about their medications, potential interactions, and side effects, helping them stay on track with their treatment plans.
Coordinating and attending medical appointments is crucial for maintaining continuity of care. Our Concierge Advocates can accompany seniors to appointments, provide explanations of health information, and assist with scheduling follow-up visits. We can also help coordinate transportation to and from appointments, ensuring seniors never have to navigate healthcare alone.
After a hospital discharge, following the instructions and treatment plan is essential for a speedy recovery. Our team can help facilitate post-hospitalization care by ensuring treatment plan orders are followed, coordinating follow-up appointments, and ensuring the home is prepared with necessary medications and supplies. We also provide clear communication between the healthcare team, the client, and their family, ensuring everyone is on the same page for optimal care.
Following a discharge from rehabilitation services, continuing care is crucial for maintaining progress. Our caregivers can assist with rehabilitation exercises, to help seniors regain and maintain their highest level of functioning and quality of life.
Aging can come with emotional challenges, such as loneliness, anxiety, and depression. Our Concierge Advocates are trained to provide emotional support, actively listening and offering companionship to help alleviate feelings of isolation and improve overall mental well-being.
We understand the importance of keeping families informed and involved in the care of their loved ones. Our Concierge Advocates provide regular updates, share insights from their visits, and act as a liaison between the client, caregivers, and family members. We believe in open and transparent communication to ensure everyone is on the same page and can make informed decisions together.
At Tucson Senior Services, we believe that every senior deserves personalized and compassionate care. Our goal is to enhance the quality of life for those we care for by providing a holistic approach that addresses their physical, emotional, and social needs. Let us be your partner in advocating for the well-being of your loved one. Contact us today for a free consultation and discover how we can make a difference in their lives.